We’ve got a pretty good routine working for flying to America. It starts with driving down to Heathrow the night before the flight and staying in a hotel close to the airport – usually the Park Inn as it does park and fly deals where you can get a room and 15 days of parking […]
Well they processed the refund sometime in the past couple of weeks. It appeared on the Credit Card statement we got the other day. I still have heard nothing from them, not a sausage, not a peep, not a word. OK so they processed the refund : its only take them 5 months. I guess […]
Early in June after battering my head against the wall over the fiasco with United Airlines and their inability to refund money they took from us I found that their refunds department now had an email address rather than a fax number( which they didn’t want to let people have). You CANNOT phone the refunds […]
I’m not in a happy mood at all. At about 6am on Thursday February 28th we got a telephone call from Kathy’s sister telling us that her dad had died unexpectedly. It was obvious that Kathy, at least, needed to get back to Maine as soon as possible. To try to make things as easy […]