United Airlines – Fly the Unfriendly Skies : Part 3

Well they processed the refund sometime in the past couple of weeks. It appeared on the Credit Card statement we got the other day. I still have heard nothing from them, not a sausage, not a peep, not a word. OK so they processed the refund : its only take them 5 months. I guess […]

United Airlines – Fly the Unfriendly Skies : Part Two

Early in June after battering my head against the wall over the fiasco with United Airlines and their inability to refund money they took from us I found that their refunds department now had an email address rather than a fax number( which they didn’t want to let people have). You CANNOT phone the refunds […]

How not to bill customers

I recently decided to move my Gas and Electricity supplies to one provider rather than 2 – estimated savings of about �200. I was with NPower for my electricity. I’ve been paying by Direct Debit for years. Anyway we got the final bill from them… for just over �55. At the bottom was the usual: […]

Banks

Saturday we went to the bank to put my wife’s name on the account. Can’t be too complicated can it? Can’t take more than a few minutes can it? BZZZTTTTT – WRONG!! The bank say that a passport, marriage certificate and payslips (with the same address on as me) are not acceptable as proof that […]