Tag Archives: customer service

United Airlines – Fly the Unfriendly Skies : Part 3

Well they processed the refund sometime in the past couple of weeks. It appeared on the Credit Card statement we got the other day. I still have heard nothing from them, not a sausage, not a peep, not a word. … Continue reading

Posted in Rants | Tagged , | Leave a comment

United Airlines – Fly the Unfriendly Skies : Part Two

Early in June after battering my head against the wall over the fiasco with United Airlines and their inability to refund money they took from us I found that their refunds department now had an email address rather than a … Continue reading

Posted in Rants | Tagged , , | Leave a comment

How not to bill customers

I recently decided to move my Gas and Electricity supplies to one provider rather than 2 – estimated savings of about �200. I was with NPower for my electricity. I’ve been paying by Direct Debit for years. Anyway we got … Continue reading

Posted in Rants | Tagged , | Leave a comment

Banks

Saturday we went to the bank to put my wife’s name on the account. Can’t be too complicated can it? Can’t take more than a few minutes can it? BZZZTTTTT – WRONG!! The bank say that a passport, marriage certificate … Continue reading

Posted in Rants | Tagged , , | Leave a comment