Tag Archives: customer service

United Airlines – Fly the Unfriendly Skies : Part 3

Posted on July 22, 2008 by Steve

Well they processed the refund sometime in the past couple of weeks. It appeared on the Credit Card statement we got the other day. I still have heard nothing from them, not a sausage, not a peep, not a word. … Continue reading →

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United Airlines – Fly the Unfriendly Skies : Part Two

Posted on July 10, 2008 by Steve

Early in June after battering my head against the wall over the fiasco with United Airlines and their inability to refund money they took from us I found that their refunds department now had an email address rather than a … Continue reading →

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How not to bill customers

Posted on December 27, 2006 by Steve

I recently decided to move my Gas and Electricity supplies to one provider rather than 2 – estimated savings of about �200. I was with NPower for my electricity. I’ve been paying by Direct Debit for years. Anyway we got … Continue reading →

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Banks

Posted on November 16, 2005 by Steve

Saturday we went to the bank to put my wife’s name on the account. Can’t be too complicated can it? Can’t take more than a few minutes can it? BZZZTTTTT – WRONG!! The bank say that a passport, marriage certificate … Continue reading →

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